Resources
Tips and Resources: Person Centered Practices Knowledge, Skills, and Abilities for Community Care Hubs
No Wrong Door Resource Center (2026)
This resource provides quick tips and resources to help frontline staff connected to community care hubs implement person-centered practices in their daily work.
Person-Centered Practices Knowledge, Skills, and Abilities for Community Care Hubs
No Wrong Door Resource Center (2026)
This resource describes the specific knowledge, skills, and abilities that frontline staff connected to community care hubs need to have to provide the most person-centered support.
The Fundamentals of How to Conduct the Person-Centered Service Planning Process
Centers for Medicare & Medicaid Services (2026)
These webinar slides provide an overview of the requirements for the person-centered service planning process and plan as outlined by the 2014 Home and Community-Based Services Final Rule.
Person-Centered Practices 101
Saska Rajcevic and Bevin Croft (2025)
These webinar slides provide a basic overview of person-centered practices for team members within the State Health Insurance Assistance Program, Senior Medicare Patrol, and the Medicare Improvement for Patients and Providers Act.
Person-Centered Service Planning in HCBS: Individual Rights and Modifications of the Settings Requirements for Provider-Owned or Controlled Residential Settings
Centers for Medicare & Medicaid Services (2024)
These webinar slides provide an overview of the Medicaid home and community-based services regulations pertaining to person-centered service plans, modifications, and conflict of interest provisions.
Person-Centered Service Planning in HCBS: Requirements and Best Practices
Centers for Medicare & Medicaid Services (2024)
These webinar slides provide an overview of person-centered service planning and a detailed discussed of the Medicaid home and community-based services regulations pertaining to person-centered service plans provisions.
Aging with a History of Trauma: Strategies to Provide Person-Centered, Trauma-Informed Care to Older Adults and Family Caregivers
Jewish Federations of North America Center on Holocaust Survivor Care Institute on Aging and Trauma (2023)
Person-centered, Trauma-informed Care of Transgender Older Adults
SAGE National Resource Center on LGBTQ+ Aging (2023)
This guide aims to explain the why and how of providing person-centered and trauma-informed care to transgender older adults in practical language.
Office of Healthcare Information and Counseling Person-Centered Thinking Toolkit
Leigh Ann Kingsbury and Saska Rajcevic (2023)
This toolkit was created to strengthen person-centered thinking among team members within the State Health Insurance Assistance Program, Senior Medicare Patrol, and the Medicare Improvement for Patients and Providers Act.
Promising Practices for Person-Centered Plans
Kate Brady and Saska Rajcevic (2023)
This resource outlines promising practices for person-centered plan documentation and describes indicators of truly person-centered plans for quality monitoring purposes.
Cinco dominios de competencia para la planificación centrada en la persona
Janis Tondora, Bevin Croft, Yoshi Kardell, Teresita Camacho-Gonsalves, and Miso Kwak (2023)
Este recurso describe cinco áreas de habilidades, o dominios, que los facilitadores deben poseer para apoyar un proceso de planificación totalmente centrado en la persona.
Five Competency Domains for Person-Centered Planning
Janis Tondora, Bevin Croft, Yoshi Kardell, Teresita Camacho-Gonsalves, and Miso Kwak (2023)
This resource describes five skills areas, or domains, that facilitators should possess to support a fully person-centered planning process.
Autoevaluación de prácticas centradas en la persona
Mary Lou Bourne (2022)
Este recurso ayuda a los líderes de las agencias de servicios humanos a medir su progreso en el desarrollo de un sistema más centrado en la persona en ocho dominios del sistema.
Person-Centered Practices Self-Assessment
Mary Lou Bourne (2022)
This resource helps leadership at human service agencies measure their progress in developing a more person-centered system across eight system domains.
Tribal Nursing Home Best Practices: Trauma and Person-Centered Care
Centers for Medicare & Medicaid Services (No Date)
This report briefly explores the trauma-informed care model and then provides an overview of how three tribal nursing homes approach care for residents who have experienced trauma.
Using Person-Centered Language Tipsheet
Resources for Integrated Care (2020)
This tip sheet provides practical and meaningful tips on the use of person-centered language.