Resources
The Fundamentals of How to Conduct the Person-Centered Service Planning Process
Centers for Medicare & Medicaid Services (2026)
These webinar slides provide an overview of the requirements for the person-centered service planning process and plan as outlined by the 2014 Home and Community-Based Services Final Rule.
Person-Centered Practices 101
Saska Rajcevic and Bevin Croft (2025)
These webinar slides provide a basic overview of person-centered practices for team members within the State Health Insurance Assistance Program, Senior Medicare Patrol, and the Medicare Improvement for Patients and Providers Act.
Person-Centered Service Planning in HCBS: Individual Rights and Modifications of the Settings Requirements for Provider-Owned or Controlled Residential Settings
Centers for Medicare & Medicaid Services (2024)
These webinar slides provide an overview of the Medicaid home and community-based services regulations pertaining to person-centered service plans, modifications, and conflict of interest provisions.
Guide for Improving Processes for Documenting and Implementing Modifications and Rights Restrictions in Home and Community-Based Services
Saska Rajcevic (2024)
This resource provides state human service agencies with clear, actionable guidance to strengthen accountability, oversight, and system performance related to modifications and rights restrictions in home and community-based services to advance person-centered, outcomes-focused service delivery.
Person-Centered Service Planning in HCBS: Requirements and Best Practices
Centers for Medicare & Medicaid Services (2024)
These webinar slides provide an overview of person-centered service planning and a detailed discussed of the Medicaid home and community-based services regulations pertaining to person-centered service plans provisions.
Person-Centered Planning Issue Brief
Substance Abuse and Mental Health Services Administration (2024)
This issue brief provides information for State Mental Health Authorities about strategies for promoting person-centered planning to enhance the quality of behavioral health services and the valued recovery outcomes of those that use them.
Person-Centered Approaches: Connecting Individuals to Services and Benefits
ADvancing States (2024)
This issue brief describes person-centered approaches in state No Wrong Door systems and long-term services and supports.
Person-Centered Planning: Choosing the Approach that Works for the Person
Valerie J. Bradley (2024)
The intent of this resource is to reinforce the importance of aligning person-centered planning approaches with the wishes and needs of the person for whom the plan is being developed, rather than adopting a one-size-fits-all approach.
Aging with a History of Trauma: Strategies to Provide Person-Centered, Trauma-Informed Care to Older Adults and Family Caregivers
Jewish Federations of North America Center on Holocaust Survivor Care Institute on Aging and Trauma (2023)
Person-centered, Trauma-informed Care of Transgender Older Adults
SAGE National Resource Center on LGBTQ+ Aging (2023)
This guide aims to explain the why and how of providing person-centered and trauma-informed care to transgender older adults in practical language.
Office of Healthcare Information and Counseling Person-Centered Thinking Toolkit
Leigh Ann Kingsbury and Saska Rajcevic (2023)
This toolkit was created to strengthen person-centered thinking among team members within the State Health Insurance Assistance Program, Senior Medicare Patrol, and the Medicare Improvement for Patients and Providers Act.
The Influence of Disability Models on Person-Centeredness in Home and Community-Based Services
Lindsay DuBois and Tonie Sadler (2022)
This brief explores the medical, social, and biopsychosocial models of disability, their relationship with evolving frameworks of person-centeredness, and implications for providers and others who deliver services and supports.
Tribal Nursing Home Best Practices: Trauma and Person-Centered Care
Centers for Medicare & Medicaid Services (No Date)
This report briefly explores the trauma-informed care model and then provides an overview of how three tribal nursing homes approach care for residents who have experienced trauma.
A Positive Approach to Risk Requires Person-Centered Thinking
Max Neill, Julie Allen, Neil Woodhead, Stephen Reid, Lori Irwin and Helen Sanderson (2008)
This article explores the issue of risk in the lives of people who are supported by human services and proposes an alternative person centred risk process.
System-Wide Person-Centered Planning
Centers for Medicare & Medicaid Services (2016)
These webinar slides describe the broad context of person-centered practice.
Steps to Creating a Statewide Person-Centered Service Planning System
Centers for Medicare & Medicaid Services (2018)
These webinar slides cover person-centered planning within a state's home and community-based service system, along with the basic approach to systems change.