Resources
10 Lessons We’ve Learned About Person-Centered Practices
Saska Rajcevic, Bevin Croft, Kate Brady, and Alexandra Bonardi (2026)
This resource outlines 10 key lessons learned about person-centered practices to support ongoing change across systems.
Strengthening Person-Centered Recovery Planning in State Behavioral Health Systems
Bevin Croft and Janis Tondora (2025)
This brief presents guidance for strengthening person-centered recovery planning in state behavioral health systems.
Guide for Improving Processes for Documenting and Implementing Modifications and Rights Restrictions in Home and Community-Based Services
Saska Rajcevic (2024)
This resource provides state human service agencies with clear, actionable guidance to strengthen accountability, oversight, and system performance related to modifications and rights restrictions in home and community-based services to advance person-centered, outcomes-focused service delivery.
Autoevaluación de prácticas centradas en la persona
Mary Lou Bourne (2022)
Este recurso ayuda a los líderes de las agencias de servicios humanos a medir su progreso en el desarrollo de un sistema más centrado en la persona en ocho dominios del sistema.
Person-Centered Practices Self-Assessment
Mary Lou Bourne (2022)
This resource helps leadership at human service agencies measure their progress in developing a more person-centered system across eight system domains.
Becoming a Person-Centered System
Michael Smull, Mary Lou Bourne, and Helen Sanderson (2009)
This report provides a short overview of the methods and efforts that states and agencies can use to become more person-centered.
Steps to Creating a Statewide Person-Centered Service Planning System
Centers for Medicare & Medicaid Services (2018)
These webinar slides cover person-centered planning within a state's home and community-based service system, along with the basic approach to systems change.